About Provider

Moving Claim Services (MCS) is a national, professional claims control, prevention and service organization. We specialize in claim reduction and the resolution of both local and interstate moving claims. When prized possessions have been lost or damaged in a move, a timely, impartial resolution is imperative. MCS reassures customers that their claim is our priority., , Inevitably, even the best moving companies will have claims resulting in lost or damaged items. Often, they can be their own worst enemy. Although properly insured, seldom do movers have in place knowledgeable claim representatives with the necessary skills required to handle the vast array of complex insurance issues. Incorrectly handled claims often lead to impatient and angered customers resulting in loss of consumer confidence and the risk of increased liability. Consequently unnecessary lawsuits are created which are not only expensive to defend but can damage even the most reputable company. Are you a company at risk of inexperienced employees, expensive insurance premiums, fraudulent claims or costly litigation? Are you a customer with lost family heirlooms, damaged antiques or additional moving charges? MCS is here to help., , MCS provides objective claim resolution and the expertise to retain customer loyalty even in the event of a claim. Our claim specialists are dedicated to ensuring that all claims are addressed promptly and fairly. Terry began her career in the moving & storage industry as a Receptionist. Her engaging approach and ability to build a warm and trusting rapport with clients led her to an immediate promotion as a Customer Service Manager, where moving claims became the priority. From resolving an $8,000 claim of a missing priceless, one of a kind portrait: to an elderly woman's return of a $55,000 antique desk held hostage by a rogue mover who specialized in Senior Moves, Terry's innate sense of fair and right combined with her desire to provide an independent claim resolution service was the drive that established Moving Claim Services. Whether you're an owner of a moving company or one who has recently moved and unsure of the claim process, Moving Claim Services is your answer.