About Provider

We focus on local area and long distance residential, office - commercial , and international origin services., , Before rating our services to YELP, we request for real-time communications from the customer to our quality team to address any problems with our services, which will give us the opportunity to provide an acceptable resolution., , We advise our sales team to share with our customer's while establishing our initial relationship that feedback is important and should be directed to our key quality management team in real-time, which gives us the opportunity to recognize and address issues with clarity, and resolve them immediately, as opposed to not addressing issues that are caused by some sort of process breakdown. Additionally, analyzing overall performance provides us the information needed to make changes, identify training needs and coach our employees the most effective and efficient customer interaction to optimize customer relationships. , , Customer service feedback technologies are becoming mainstream among companies that seek performance enhancement, extraordinary quality, and improved customer relationships. Metropolitan Van and Storage, Inc. is of no exception. Before rating our services to YELP, we request for real-time communications from the customer to our quality team to address any problems with our services, which will give us the opportunity to provide an acceptable resolution.